Blackstone Valley Community Health Care offers HealthKey: “Your Practice Centered Data Home,” a complete Health Information Technology package for a rapid path to Meaningful Use and preparation for payment reform. This includes EHR software, HIE Connectivity and data-sharing with currentcare, Customer Support / Training, IT Infrastructure and Security, and Accounts Receivable Management. Our services include Implementation, Workflow Redesign, Training, Application and IT Support, Billing, and Reporting. Our NextGen software’s emphasis on structured data enables robust quality/productivity reporting and data management.
Our hosted package enables us to “take care of you while you take care of your patients”. Our efficient implementation strategy pre-populates your system with libraries and pick lists. We lead rigorous training, provide go-live support, and expedite your switch from paper to electronic. This approach, utilizing experienced staff, has repeatedly led to a swift return to normal productivity levels, in as fast as four days from “go-live” in some cases.
EHR Software Service
Turn-Key EHR: Hosted complete software service package including HIE connectiv- ity, shared interfaces and Meaningful Use reporting.
Implementation Service and Management
Enables your practice to maintain focus on its primary objective: providing care to patients.
Hosted EHR Software and PM Software
Removes the burden of support- ing expensive and complex servers on site at the practice.
Shared Conﬁguration Model
Facilitates a rapid path to Meaningful Use from pre-built RI speciﬁc pick lists and libraries.
Hosted HIE Connectivity and Shared Interfaces
No need to build your own interfaces. Instant interoper- ability with lab, radiology, specialty and other providers.
Grants the practice access to the most cutting-edge technology enhancements with minimal effort.
Registry Function, Decision Support Tools, and Meaningful Use Reporting
Provides a shortcut for practices looking to manage and submit data for Meaningful Use incentives.
Quality and Pay-For- Performance Reporting
Allows practices the ability to continuously improve clinically, operationally and ﬁnancially through data-driven metrics. Manage to and meet Pay for Performance incentives.
Customer Support & Training
One-stop IT support for your practice plus on-going training to keep your staff at maximum efficiency and productivity.
Single Contact for Support Calls
A single channel for support removes confusion between Application and Infrastructure issues. Quick diagnosis, issue triage and problem resolution, which is seamless for your practice.
On Site Go-Live Support & Hands On Training for Implementation
Rigorous go-live support and training helps you return to normal productivity quickly, as fast as 4 days from go-live in some cases.
On-Going Training Curriculum
Continous training curriculum for upgrades and ongoing keeps your staff up to date and efficient.
On-call Support Staff for Priority Issues
Our quick response times keep your staff happy with the system. 99.2% Uptime: We use our own system and need it to work just like you do.
IT Security & Infrastructure
Robust security and infrastructure package customized for your practice needs and regulatory compliance.
Making the Right IT Investments the First Time
Offers complete IT inventory and evaluation to recommend appropriate IT, Network and Security Equipment for EHR Implementation and Maintenance.
On-Going Comprehensive IT Managed Services
Ensures economical business continuity and planning, no hidden costs.
Hosted Servers and other Infrastructure
Avoid complex ongoing support for growing hardware needs since we manage it for you.
Data Backup and Disaster Recovery
Frequent data backup storage to enable quick and complete system recovery. In the event of disaster, practices will be switched to our hosted disaster site to continue seeing patients within minutes.
Secure IT Environment for your Practice: Infrastructure, Application Rights and Permissions, Audit Trails, and Data Encryption
Gives you peace of mind. Compliance with HIPAA and other regulations as well as control of your data and staﬀ to assist with management, training, and eﬃciency, and problem identiﬁcation.
Accounts Receivable Management
Complete billing and revenue cycle management and advisory.
Advantage of shared billing services and continuous improvement of claim scrubbing edits to maximize your collection opportunties.
Practice Management Reporting
Shared PM reporting data elements and processes such as code sumbission to optimize billed services.
Revenue Cycle Management and Advisory
Decrease your days in AR, some of our presently managed practices are as low as 22 days.
For all EHR Implementation related questions, please contact Christine Hansen, Chief Operating Officer at 401-729-0080 ×135 or at
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